Privacy Policy

Last Updated: April 09, 2026

At MobileXpert (accessible from MobileXpert.in), the privacy of our visitors is our top priority. This Privacy Policy document outlines the types of information collected and recorded by MobileXpert and how we use it, specifically regarding our doorstep repair services.

1. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

  • Direct Contact: If you contact us via WhatsApp, phone, or email for a repair quote, we may receive your name, phone number, and location.
  • Service Details: To provide accurate doorstep service, we ask for your device model and the specific hardware issue.
  • Registration: When you book a service, we collect contact details to facilitate the technician’s visit.

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our doorstep repair services.
  • Communicate with you (via WhatsApp/Phone) for service updates and quotes.
  • Improve and personalize our website experience.
  • Send service-related updates and invoices.
  • Detect and prevent fraudulent activities.

4. Data Privacy & Security (Crucial for Mobile Repairs)

At MobileXpert, we understand the sensitivity of your mobile data.

  • On-Site Transparency: Since repairs are performed at your doorstep, you can monitor the process.
  • No Data Access: We do not require or store your personal data (photos, messages, etc.). We recommend customers back up their devices before any hardware repair.

5. Independent Service Provider Disclosure

MobileXpert is an independent, third-party repair service. We are not affiliated with, authorized by, or endorsed by Apple, Samsung, Google, or any other smartphone manufacturer. All trademarks used on this site are for descriptive purposes only to show compatibility.

6. Log Files & Cookies

MobileXpert follows standard procedures using log files (IP addresses, browser type, date/time stamps). We also use cookies to understand visitor preferences.

7. Google DoubleClick DART Cookie

Google, as a third-party vendor, uses DART cookies to serve ads to our visitors based on their visit to MobileXpert.in. You can decline DART cookies by visiting the Google ad and content network Privacy Policy: https://policies.google.com/technologies/ads

8. Third-Party Privacy Policies

Our policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

9. GDPR & CCPA Rights

We respect your data rights. You have the right to request access, rectification, or erasure of your personal data. If you wish to exercise these rights, please contact us.

10. Children’s Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If such information is provided, we will remove it promptly.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: